Please refer to the Terms & Conditions of the required rate for the relevant cancelation and prepayment policy.
The charges below only apply to 100% advance payment on accommodation. If you only paid our required 50% deposit, this won’t be refunded.
- 25% if cancelled four days in advance.
- 50% if cancelled three days in advance.
- 75% if cancelled two days in advance.
- 100% if cancelled one day prior to booking or on the same day.
Any postponement of the booking will be treated as a cancellation and will be governed by the Cancellation Policy.
Refunds only through cheque for bookings made by cash/cheque/bank transfer.
Online refunds for bookings made through our online payment system usually take 3-5 working days.